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Platform Tiers

Choose your billing speed

Every plan includes official WhatsApp API routing support, templates, and analytics widgets. Try WAXEI free for 14 days.

Pricing Plans

Simple, scalable, transparent.

Select the platform plan that fits your current business scale. Get a 14-day free trial on all plans.

Monthly Yearly Save up to 33%

Starter

Best for growing stores & small startups

$ 29 /mo
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  • 1,000 monthly active contacts
  • Shared Team Inbox (1 Seat)
  • 5 AI Auto Reply Rules
  • Basic Analytics Report
  • Custom AI Intent Matching
Most Popular

Professional

For established mid-market businesses

$ 79 /mo
Start 14-Day Free Trial
  • 5,000 monthly active contacts
  • Shared Team Inbox (5 Seats included)
  • Unlimited AI Replies (Docs Trained)
  • No-Code Workflow Builder
  • Shopify & WooCommerce native sync
  • Advanced ROI Performance reports

Enterprise

For high-volume enterprise operations

Custom
Contact Sales Team
  • Unlimited contacts & messages
  • Multi-workspace permissions control
  • Fine-tuned custom AI models
  • 99.99% SLA availability guarantee
  • Dedicated account support manager
Compare Solutions

Why upgrade to WAXEI?

See how WAXEI compares to traditional WhatsApp Business applications and APIs.

Platform Feature WhatsApp Business App WAXEI Automation Platform
Manual Replies Required for all tickets AI-Automated + Human Overrides
AI Automation None Intent-Trained AI Agents (24/7)
Campaign Broadcasts Limited to 256 lists (Manual) Unlimited broadcasts (Scheduled)
Shared Team Inbox Max 4 linked devices Unlimited multi-agent seats
API & Webhooks None Complete REST API & Developer SDKs
CRM Sync None HubSpot, Salesforce, Zapier Native
Workflow Builder None No-code conditional flow canvas
Role Management None (All admins) SSO, Roles & Audit Logs
Multi Workspace One brand per number Centralized multi-brand panel
Analytics & ROI Reports None (Message counts only) Read, Open, Click & ROI attribution
Common Questions

Frequently Asked Questions

Have questions about the platform, templates, limits, or setup? We have answers.

What is WAXEI and how does it work?

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WAXEI is an AI-powered WhatsApp automation platform. We connect directly to the official Meta WhatsApp Cloud API, letting you run broadcast campaigns, manage multi-agent support threads in a Shared Team Inbox, and deploy AI bots that answer customer inquiries automatically.

Do I need an official WhatsApp Business API account?

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Yes, WAXEI integrates directly with Meta's official WhatsApp Cloud API. We guide you through the fast approval process inside our platform, which usually takes less than 10 minutes to complete.

Can I use my existing WhatsApp phone number?

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Yes! You can use an existing phone number. However, you must first delete any active WhatsApp account on the mobile app associated with that number, as a number cannot reside on both the standard app and the official Cloud API concurrently.

How does the AI Assistant learn about my business?

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You can train the AI by importing website URLs, catalog files, FAQ spreadsheets, and training documentations. The AI analyzes these sources and maps user intent dynamically to trigger natural responses.

Can I connect Shopify and WooCommerce stores?

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Absolutely. WAXEI supports direct sync integrations for Shopify and WooCommerce. Connect your credentials, and we will automatically trigger cart abandonment messages, tracking references, and purchase invoices.

Does it support human agent handoff?

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Yes, if a customer requests human help or if the AI encounters an unknown query, it flags the thread and re-routes it to your team in the Shared Inbox, prompting agents via email or push notifications.

Is there a message limit on broadcasts?

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Meta enforces tiered limits on WhatsApp broadcasts (starting at 1,000 unique contacts/24 hours, upgrading to 10k, 100k, and unlimited as you maintain positive quality scores). WAXEI handles template approvals and speed regulations seamlessly.

How does CRM syncing perform?

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Our CRM synchronization tool updates leads in real-time. Any contact details, tags, or message history captured on WhatsApp can be automatically synced to HubSpot or Salesforce records.

Is WAXEI GDPR compliant?

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Yes, WAXEI is GDPR compliant. We implement end-to-end data encryption, support user access controls, maintain isolated databases, and store audit logs to guarantee enterprise-grade safety.

Can I manage multiple numbers or business profiles?

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Yes, you can configure Multi-Workspace profiles. Toggle between different businesses, phone numbers, and active campaigns from a unified centralized dashboard panel.

Ready to Automate Your WhatsApp Business?

Join thousands of businesses using WAXEI to run broadcasts, automate customer support, sync CRMs, and grow revenue. No credit card required.

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