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Automate WhatsApp.
Accelerate Business Growth.

Deploy conversational AI support assistants, launch targeted broadcast campaigns, and synchronize transaction logs directly with your CRM systems on the official Meta WhatsApp API.

No credit card required • 14-day trial evaluation period
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G2 Leader

Rated 4.9/5 stars by 5,000+ scaling business operators

New Lead Captured

Just now via WhatsApp Webhook

Campaign Delivered

5,000 broadcasts sent (99.8% open rate)
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AI Replied Automatically

Instant solution sent based on FAQ
WAXEI AI Control Center
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Rahul Sharma Just now
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Active Chat • Syncing with CRM

Trusted by forward-thinking teams globally

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System Uptime

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Messages Processed

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Active Businesses

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Countries Served

Platform Features

Designed for modern enterprise scale.

Get all the automation, integration, analytics, and scaling tools you need in one unified space.

Shared Team Inbox

Manage all incoming and outgoing WhatsApp chats in a centralized multi-agent dashboard.

Real-time status updates, internal notes, private chat logs, and manual overrides.

AI Auto Replies

Leverage custom trained models to answer FAQ questions, tag categories, and guide flows.

Deep intent understanding, smart response lookup, and human handoff when required.

Workflow Automation

Build multi-step, conditional logic sequences without writing a single line of code.

Visual flow designer, data checks, API triggers, and automatic contact labels.

Broadcast Campaigns

Deliver personalized notifications, marketing promotions, and alerts to thousands.

High delivery rate, smart templates, segment filters, and speed control parameters.

Campaign Scheduling

Prepare broadcasts ahead of time. Pick calendar slots, choose target timezones, and review.

Supports timezone translation, calendar view, automatic queue pauses, and retries.

Template Messages

Design official WhatsApp Cloud API templates with call-to-action buttons, lists, and variables.

Meta verification support, template status sync, and smart parameters mapping.

CRM Sync Systems

Automatically push contact history, tags, and status updates directly to HubSpot and Salesforce.

Bi-directional contact syncing, custom fields sync, action mapping, and error reporting.

Shopify Native

Trigger automated cart recovery alerts, order statuses, and invoices immediately.

Pre-built trigger flows, discount injection, and checkout conversion tracking metrics.

WooCommerce Sync

Fully integrate with WordPress WooCommerce to map customer transactions and checkout logs.

Webhooks for checkout changes, customer tags sync, and coupon triggers.

REST API & Webhooks

Programmatically fire templates, retrieve conversation streams, and receive webhook triggers.

Comprehensive SDKs, authorization keys, raw payload options, and rate-limit details.

Multi-Workspace

Switch between multiple businesses, numbers, or divisions using centralized profiles.

Isolated databases, brand-specific API keys, and workspace permission matrices.

Agent Assignment

Assign incoming chats to active sales or support agents automatically using round-robin routing.

Skills-based routing, agent workload checks, and backup redirection parameters.

Multi-Agent Seat Panel

Add and configure unlimited live chat seats with individual logins and permission tiers.

Detailed agent-wise metrics, live chat takeovers, and team filters.

Analytics & ROI

Inspect broadcast read rates, CTA click patterns, conversion stats, and ROI indicators.

CSV data exports, charts builder, real-time reports, and UTM tracking parameters.

Rich Media Messaging

Send and receive PDFs, images, product catalogs, audios, location coordinates, and contacts.

Automatic media compression, cloud backups, and inline preview controls.

Role Access Controls

Enforce strict security control policies. Assign specific agent, editor, or administrator accounts.

Single-Sign-On (SSO) support, security logs, IP white-listing, and audit logs.
Workflow Builder

Automate your operations visually.

Design multi-channel triggers, conditional branches, AI actions, and database sync pipelines on an interactive drag-and-drop canvas.

Live Syncing
Trigger
Message Received

Keyword matching text

AI Decision
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AI Classifier

Analyze Intent & Mood

Action
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AI Auto-Reply

Deliver support document

Action
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Assign Agents

HubSpot lookup & route

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Explore Dashboard

A powerful command center.

Take a closer look at the tools that power your automated sales, customer support, and campaign operations.

WAXEI Control Panel Console
Connected Apps

Integrate WAXEI with your tech stack.

Connect your existing CRM systems, billing tools, e-commerce engines, and APIs instantly.

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WhatsApp Cloud API

Official Meta API framework

Connected
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Shopify

Sync catalog & recover carts

Connected
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WooCommerce

Automate WordPress orders

Connected

Zapier

Connect with 5,000+ app feeds

Connected
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Google Sheets

Export leads & responses

Connected
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HubSpot

Sync contacts & log conversations

Connected
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Salesforce

Sync enterprise accounts

Connected
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Stripe

Send invoices & billing confirmations

Connected
Client Success

Loved by builders and operators.

See how companies are automating workflows and accelerating sales using WAXEI.

Common Questions

Frequently Asked Questions

Have questions about the platform, templates, limits, or setup? We have answers.

What is WAXEI and how does it work?

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WAXEI is an AI-powered WhatsApp automation platform. We connect directly to the official Meta WhatsApp Cloud API, letting you run broadcast campaigns, manage multi-agent support threads in a Shared Team Inbox, and deploy AI bots that answer customer inquiries automatically.

Do I need an official WhatsApp Business API account?

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Yes, WAXEI integrates directly with Meta's official WhatsApp Cloud API. We guide you through the fast approval process inside our platform, which usually takes less than 10 minutes to complete.

Can I use my existing WhatsApp phone number?

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Yes! You can use an existing phone number. However, you must first delete any active WhatsApp account on the mobile app associated with that number, as a number cannot reside on both the standard app and the official Cloud API concurrently.

How does the AI Assistant learn about my business?

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You can train the AI by importing website URLs, catalog files, FAQ spreadsheets, and training documentations. The AI analyzes these sources and maps user intent dynamically to trigger natural responses.

Can I connect Shopify and WooCommerce stores?

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Absolutely. WAXEI supports direct sync integrations for Shopify and WooCommerce. Connect your credentials, and we will automatically trigger cart abandonment messages, tracking references, and purchase invoices.

Does it support human agent handoff?

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Yes, if a customer requests human help or if the AI encounters an unknown query, it flags the thread and re-routes it to your team in the Shared Inbox, prompting agents via email or push notifications.

Is there a message limit on broadcasts?

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Meta enforces tiered limits on WhatsApp broadcasts (starting at 1,000 unique contacts/24 hours, upgrading to 10k, 100k, and unlimited as you maintain positive quality scores). WAXEI handles template approvals and speed regulations seamlessly.

How does CRM syncing perform?

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Our CRM synchronization tool updates leads in real-time. Any contact details, tags, or message history captured on WhatsApp can be automatically synced to HubSpot or Salesforce records.

Is WAXEI GDPR compliant?

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Yes, WAXEI is GDPR compliant. We implement end-to-end data encryption, support user access controls, maintain isolated databases, and store audit logs to guarantee enterprise-grade safety.

Can I manage multiple numbers or business profiles?

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Yes, you can configure Multi-Workspace profiles. Toggle between different businesses, phone numbers, and active campaigns from a unified centralized dashboard panel.

Ready to Automate Your WhatsApp Business?

Join thousands of businesses using WAXEI to run broadcasts, automate customer support, sync CRMs, and grow revenue. No credit card required.

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